Guides & Tutorials

Everything you need to master TenancyDesk. From quick start guides to advanced tutorials.

Getting Started

New to TenancyDesk? Follow these steps to get up and running.

1

Create Your Account

Sign up for TenancyDesk and set up your company profile with your business details.

2

Invite Your Team

Add team members and assign roles (Admin, Manager, Team Lead, Agent, Property Administrator).

3

Create Your First Deal

Add a new rental deal with property details, tenant info, and documents.

4

Set Up Notifications

Configure WhatsApp and email notifications for automated reminders.

5

Track Compliance

Use the compliance readiness checker to ensure all documents are ready for registration.

Tutorials by Topic

See It in Action

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RERA Rent Index Check (0:30)
0:30

RERA Rent Index Check (0:30)

See how TenancyDesk checks a proposed rent against the RERA Rental Index and shows the permitted increase band before renewal.

AI Contract Analysis (0:30)
0:30

AI Contract Analysis (0:30)

Watch the AI engine read a tenancy contract, flag risky clauses with severity levels, and cite the relevant UAE rules โ€” in seconds.

Deadline Tracking (0:45)
0:45

Deadline Tracking (0:45)

Never miss a statutory deadline โ€” see how TenancyDesk tracks legal-notice periods and renewal windows and reminds your team before they lapse.

Dispute Evidence Package (0:30)
0:30

Dispute Evidence Package (0:30)

See how TenancyDesk assembles a rental-dispute evidence file โ€” contract, payments, notices, and correspondence โ€” into an organised package for your lawyer to review before filing.

AI Contract Risk Analysis (1:26)
1:26

AI Contract Risk Analysis (1:26)

Watch the AI engine analyze rental contracts, flag risky clauses, and provide UAE-specific legal references โ€” all in seconds. What You'll Learn: Uploading contracts for AI analysis Understanding risk scores (0-100) Reading flagged clauses with severity levels UAE law references per clause AI-generated amendment recommendations Exporting risk reports as PDF Perfect for: Agents reviewing third-party contracts, compliance coordinators, legal reviewers Prerequisites: Basic understanding of TenancyDesk deal management

63 views
Ejari Preparation Complete Walkthrough (2:02)
2:02

Ejari Preparation Complete Walkthrough (2:02)

Complete guide to preparing and submitting Ejari registration using TenancyDesk. What You'll Learn: Understanding the 8 required documents Using Document Checklist feature Uploading documents via Deal Portal Running Ejari Readiness Checker (get 95+ score) Validating DEWA premises number Checking Smart Rent Index compliance (2025 rules) Generating Ejari submission package Avoiding common rejection reasons Perfect for: Compliance coordinators, agents handling Ejari, typing center staff Prerequisites: Active deal with tenant and property details Tools Covered: Document Upload, AI Validation, Readiness Checker, Smart Rent Index, Submission Package Generator Common Mistakes Avoided: Expired Emirates ID, missing DEWA number, unsigned contracts, rent cap violations

57 views
Creating Your First Rental Deal in TenancyDesk (1:29)
1:29

Creating Your First Rental Deal in TenancyDesk (1:29)

Master the complete deal creation workflow in this 4-minute walkthrough. What You'll Learn: Adding property details (address, type, bedrooms) Adding tenant information (Emirates ID, passport) Adding landlord/owner details Setting rent amount and payment schedule Running RERA rent compliance check Generating compliance report Perfect for: New agents, deal managers, onboarding teams Prerequisites: Company profile set up Tools Covered: Deal creation form, RERA Calculator, Compliance Checklist, Document upload

82 views
Client Deal Portal (1:09)
1:09

Client Deal Portal (1:09)

See how to give your clients a branded portal with real-time deal tracking โ€” no app downloads, no passwords, just a link. What You'll Learn: Generating a secure portal link for any deal Sharing via WhatsApp, email, or SMS What your client sees (branded experience) Client document uploads (passport, Emirates ID) Payment schedule visibility Real-time status updates Perfect for: Agency managers, client-facing agents, deal coordinators Prerequisites: At least one active deal in TenancyDesk

58 views
1:32

TenancyDesk Product Demo (1:32)

A fast tour of TenancyDesk โ€” the Tenancy Compliance OS for UAE agencies. See RERA rent-index checks, deadline tracking, the dispute-evidence compiler, and the client deal portal, all in under two minutes.

120 views
Client Portal (0:45)
0:45

Client Portal (0:45)

Give tenants and owners a branded portal to track their deal, upload documents, and view the payment schedule โ€” just a link, no downloads.

66 views
All 7 Emirates (1:00)
1:00

All 7 Emirates (1:00)

One workspace for every emirate โ€” see how TenancyDesk adapts compliance to Dubai, Abu Dhabi, Sharjah, Ajman, and the Northern Emirates.

148 views
Getting Started with TenancyDesk (1:38)
1:38

Getting Started with TenancyDesk (1:38)

Learn how to set up your TenancyDesk account and create your first rental deal in this comprehensive 5-minute walkthrough. What You'll Learn: Setting up your company profile and RERA details Inviting team members with proper roles Creating your first deal from scratch Understanding the deal workflow stages Generating compliance reports Perfect for: New users, onboarding teams, agency owners Prerequisites: None - this is a beginner-friendly tutorial

91 views

Guides by Use Case

Property Management Companies

Complete workflow guide for property management firms handling multiple portfolios.

  • Multi-portfolio management
  • Team collaboration
  • Automated reporting
Read guide

Real Estate Agencies

Streamline your rental transactions from listing to tenancy registration.

  • Deal pipeline
  • Client communication
  • Commission tracking
Read guide

Individual Landlords

Simple property management for landlords with one or more units.

  • Tenant management
  • Payment tracking
  • Document storage
Read guide

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