Getting Started
New to TenancyDesk? Follow these steps to get up and running.
Create Your Account
Sign up for TenancyDesk and set up your company profile with your business details.
Invite Your Team
Add team members and assign roles (Admin, Manager, Team Lead, Agent, Property Administrator).
Create Your First Deal
Add a new rental deal with property details, tenant info, and documents.
Set Up Notifications
Configure WhatsApp and email notifications for automated reminders.
Track Compliance
Use the compliance readiness checker to ensure all documents are ready for registration.
Tutorials by Topic
Setting Up Deal Portal: Give Tenants & Landlords Self-Service Access
Managing Deal Stages: From Draft to Completion
Creating a New Rental Deal: Complete Walkthrough
Handling Lease Terminations: Legal & Professional
Processing Lease Renewals: The 90-Day Strategy
See It in Action
View all videosRERA Rent Index Check (0:30)
See how TenancyDesk checks a proposed rent against the RERA Rental Index and shows the permitted increase band before renewal.
AI Contract Analysis (0:30)
Watch the AI engine read a tenancy contract, flag risky clauses with severity levels, and cite the relevant UAE rules โ in seconds.
Deadline Tracking (0:45)
Never miss a statutory deadline โ see how TenancyDesk tracks legal-notice periods and renewal windows and reminds your team before they lapse.
Dispute Evidence Package (0:30)
See how TenancyDesk assembles a rental-dispute evidence file โ contract, payments, notices, and correspondence โ into an organised package for your lawyer to review before filing.
AI Contract Risk Analysis (1:26)
Watch the AI engine analyze rental contracts, flag risky clauses, and provide UAE-specific legal references โ all in seconds. What You'll Learn: Uploading contracts for AI analysis Understanding risk scores (0-100) Reading flagged clauses with severity levels UAE law references per clause AI-generated amendment recommendations Exporting risk reports as PDF Perfect for: Agents reviewing third-party contracts, compliance coordinators, legal reviewers Prerequisites: Basic understanding of TenancyDesk deal management
63 viewsEjari Preparation Complete Walkthrough (2:02)
Complete guide to preparing and submitting Ejari registration using TenancyDesk. What You'll Learn: Understanding the 8 required documents Using Document Checklist feature Uploading documents via Deal Portal Running Ejari Readiness Checker (get 95+ score) Validating DEWA premises number Checking Smart Rent Index compliance (2025 rules) Generating Ejari submission package Avoiding common rejection reasons Perfect for: Compliance coordinators, agents handling Ejari, typing center staff Prerequisites: Active deal with tenant and property details Tools Covered: Document Upload, AI Validation, Readiness Checker, Smart Rent Index, Submission Package Generator Common Mistakes Avoided: Expired Emirates ID, missing DEWA number, unsigned contracts, rent cap violations
57 viewsCreating Your First Rental Deal in TenancyDesk (1:29)
Master the complete deal creation workflow in this 4-minute walkthrough. What You'll Learn: Adding property details (address, type, bedrooms) Adding tenant information (Emirates ID, passport) Adding landlord/owner details Setting rent amount and payment schedule Running RERA rent compliance check Generating compliance report Perfect for: New agents, deal managers, onboarding teams Prerequisites: Company profile set up Tools Covered: Deal creation form, RERA Calculator, Compliance Checklist, Document upload
82 viewsClient Deal Portal (1:09)
See how to give your clients a branded portal with real-time deal tracking โ no app downloads, no passwords, just a link. What You'll Learn: Generating a secure portal link for any deal Sharing via WhatsApp, email, or SMS What your client sees (branded experience) Client document uploads (passport, Emirates ID) Payment schedule visibility Real-time status updates Perfect for: Agency managers, client-facing agents, deal coordinators Prerequisites: At least one active deal in TenancyDesk
58 viewsTenancyDesk Product Demo (1:32)
A fast tour of TenancyDesk โ the Tenancy Compliance OS for UAE agencies. See RERA rent-index checks, deadline tracking, the dispute-evidence compiler, and the client deal portal, all in under two minutes.
120 viewsClient Portal (0:45)
Give tenants and owners a branded portal to track their deal, upload documents, and view the payment schedule โ just a link, no downloads.
66 viewsAll 7 Emirates (1:00)
One workspace for every emirate โ see how TenancyDesk adapts compliance to Dubai, Abu Dhabi, Sharjah, Ajman, and the Northern Emirates.
148 viewsGetting Started with TenancyDesk (1:38)
Learn how to set up your TenancyDesk account and create your first rental deal in this comprehensive 5-minute walkthrough. What You'll Learn: Setting up your company profile and RERA details Inviting team members with proper roles Creating your first deal from scratch Understanding the deal workflow stages Generating compliance reports Perfect for: New users, onboarding teams, agency owners Prerequisites: None - this is a beginner-friendly tutorial
91 viewsGuides by Use Case
Property Management Companies
Complete workflow guide for property management firms handling multiple portfolios.
- Multi-portfolio management
- Team collaboration
- Automated reporting
Real Estate Agencies
Streamline your rental transactions from listing to tenancy registration.
- Deal pipeline
- Client communication
- Commission tracking
Individual Landlords
Simple property management for landlords with one or more units.
- Tenant management
- Payment tracking
- Document storage
Ready to Get Started?
Start your free 14-day trial and put these guides into practice.