Quick Start Guide: Your First Deal in TenancyDesk

1. Company details

An Admin opens Settings → Company and fills in the company name, trade licence number, RERA ORN, emirate, address and contacts. The company's emirate becomes the starting value for new properties.

2. The records a deal points at

A deal does not hold a building name or a tenant's ID — it points at records you create once and reuse.

The property — Properties → New Property. Required: Emirate, Area, Property Type, Size (sq ft) and Annual Rent (AED). Set the Property Owner and the landlord fills itself on every deal for that unit. Already listed elsewhere? Properties → Import takes an Excel or CSV file, a paste, or your Property Finder or Bayut listings.

The tenant — Contacts → New Contact. Required: Full Name, Email Address and Primary Phone. Identification can be added now or later.

3. Create the deal

Deals → New Deal. Pick the Property and the Tenant, enter the Lease Start Date, Lease End Date, Payment Frequency and Annual Rent (AED), then press Create Deal. Everything else can be added later. If the lease is already running, tick This tenancy has already started — see Bringing In a Tenancy That Has Already Started.

4. Documents

On the deal's Documents tab, upload the files — or let the tenant and the owner upload through their portals. For each one your team can Extract with AI (review and correct, then Apply) and Verify or Reject it. Uploading alone extracts nothing, and a document counts only once a person has verified it.

5. Registration and the next steps

On a Dubai deal the Ejari tab, on an Abu Dhabi deal the Tawtheeq tab, lists what is still missing for registration and exports the data and documents once complete. You file with the authority yourself.

Then move the deal forward with Advance; if something stands in the way, the deal names it. See How a Deal Moves Through TenancyDesk.