1. Introduction
This Cookie Policy explains how TenancyDesk ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform.
We do not use advertising or analytics cookies, so no consent banner is shown; Cookie Settings in the footer lets you record your choice. The one cookie we set is strictly necessary and is always active.
This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal data. Privacy Policy.
6. Similar Technologies
Instead of cookies, the Service uses your browser's storage:
6.1 Local Storage
Local storage keeps data in your browser after you close it. We use it for:
- Keeping agency staff signed in to the workspace
- Remembering your language and your Cookie Settings choice
- Remembering interface preferences such as the sidebar, the selected branch and your recent searches
- Keeping unsent form drafts and which notices you have dismissed
6.2 Session Storage
Session storage is cleared when you close the browser tab. We use it for:
- Where to take you after you sign in
- The email address you last entered on the portal sign-in page
- Which pages you visited in this tab, to show relevant tips
6.3 Pixels / Web Beacons
Our emails do not contain tracking pixels, and we do not track whether emails are opened or which links are clicked.
7. Legal Basis for Cookie Use
We rely on the following legal bases under the UAE Personal Data Protection Law (PDPL) and applicable international regulations for our use of cookies:
| Category | Legal Basis | Consent Required |
|---|---|---|
| Essential cookie | Legitimate interest | Not required — strictly necessary for the client portals to work |
| Local storage | Legitimate interest | Not required — needed to provide the features you use |
| Analytics and advertising | Consent | Not used; would require your opt-in first |
For non-essential cookies, we obtain your explicit consent before placing them on your device. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
8. Your Cookie Rights
You have the following rights regarding cookies and similar technologies:
- Withdraw your consent for non-essential cookies at any time via Cookie Settings in our website footer
- Refuse non-essential cookies without any impact on your ability to access the Service
- Request information about the specific cookies we use and their purposes
- Delete cookies already stored on your device through your browser settings
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. For a comprehensive overview of your data protection rights, please refer to our Privacy Policy.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website
- For significant changes, notify you via email
We encourage you to periodically review this policy to stay informed about our use of cookies.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy contact
Email: privacy@tenancydesk.com
Website: www.tenancydesk.com
Dubai, United Arab Emirates
For more information about how we handle your personal data, please see our Privacy Policy. Privacy Policy.