1. Introduction
This Cookie Policy explains how TenancyDesk ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our platform.
When you first visit our website, we present a cookie consent banner that allows you to accept or reject non-essential cookies. You can update your cookie preferences at any time through our Cookie Settings, accessible from the footer of every page. Essential cookies are always active as they are strictly necessary for the website to function.
This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal data. Privacy Policy.
6. Similar Technologies
In addition to cookies, we may use other similar tracking technologies:
6.1 Local Storage
Local storage allows us to store data in your browser that persists even after you close your browser. We use it to:
- Store authentication tokens securely
- Cache application data for faster loading
- Remember form data to prevent loss
6.2 Session Storage
Similar to local storage but clears when you close your browser tab. We use it for:
- Temporary session data
- Multi-step form progress
- Navigation state
6.3 Pixels / Web Beacons
We may use pixels (small transparent images) in emails to track:
- Whether emails have been opened
- Links clicked within emails
You can disable image loading in your email client to prevent pixel tracking.
7. Legal Basis for Cookie Use
We rely on the following legal bases under the UAE Personal Data Protection Law (PDPL) and applicable international regulations for our use of cookies:
| Category | Legal Basis | Consent Required |
|---|---|---|
| Essential Cookies | Legitimate Interest | Not required — strictly necessary for the Service to function |
| Functionality Cookies | Legitimate Interest | Not required — necessary to provide requested features |
| Analytics Cookies | Consent | Required — opt-in via cookie consent banner |
| Marketing Cookies | Consent | Required — opt-in via cookie consent banner |
For non-essential cookies, we obtain your explicit consent before placing them on your device. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
8. Your Cookie Rights
You have the following rights regarding cookies and similar technologies:
- Withdraw your consent for non-essential cookies at any time via Cookie Settings in our website footer
- Refuse non-essential cookies without any impact on your ability to access the Service
- Request information about the specific cookies we use and their purposes
- Delete cookies already stored on your device through your browser settings
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. For a comprehensive overview of your data protection rights, please refer to our Privacy Policy.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website
- For significant changes, notify you via email
We encourage you to periodically review this policy to stay informed about our use of cookies.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy contact
Email: privacy@tenancydesk.com
Website: www.tenancydesk.com
Dubai, United Arab Emirates
For more information about how we handle your personal data, please see our Privacy Policy. Privacy Policy.