Quick Start: From a New Account to Your First Deal

This guide takes you from a new account to your first rental deal.

1. Check your company details

An Admin opens Settings → Company and fills in the company's details — name, trade licence number, RERA ORN, emirate, address and contacts. The company's emirate becomes the starting value for new properties, which you can change per property.

2. Invite your team

On Solo you work alone as the Admin. On Starter, Professional and Enterprise, an Admin invites colleagues from Team → Invite and gives each one of five roles: Admin, Manager, Team Lead, Agent or Property Administrator. Each person receives an e-mail invitation. Your plan sets how many people can join.

3. Add the property and the people

A deal is built from records you keep: a property and contacts for the tenant and the landlord. Add them from Properties and Contacts — one by one or by import — or straight from the New Deal form; the deal you started is kept while you do.

4. Create the deal

Open Deals → New Deal, choose the property and the tenant, enter the lease dates, the annual rent and how it is paid, and press Create Deal.

5. Move it forward

A deal moves through six steps — Enquiry, KYC, Documentation, Payment, Registration, Completed — with Advance on the deal page. If something is missing, the deal says what. Reaching the last step means the registration is recorded and the tenancy is live. More in How a Deal Moves Through TenancyDesk.

Already have a running lease?

Record it as a tenancy that has already started — see Bringing In a Tenancy That Has Already Started.