Invoices and Billing History

Billing lives in Settings → Billing, which only the account Admin sees.

Billing history

Every payment for your subscription is listed with its date, description, amount and status. View Invoice opens the invoice and Download PDF saves it. Invoices appear after your first payment. Payments are processed by our payment provider, and the invoice comes from it.

Account Activity, on the same tab, lists what happened to the account — plan changes, add-ons, the trial and payments.

Changing your plan or payment method

Manage Subscription opens the payment provider's customer page in a new tab, where you manage the subscription and the payment method; downgrades are made there too. Switch to Annual Billing moves a monthly subscription to annual billing.

If a payment fails

The Billing tab shows Update Payment Method, and we e-mail you about it. Update the payment method there.