Enterprise Plan Features and Custom Solutions

TenancyDesk Enterprise is designed for agencies managing 100+ deals/month, requiring advanced automation, custom integrations, and enterprise-grade security and support.

Important: All plans (Solo, Starter, Pro) already include every core feature — compliance engine, workflow automation, AI, reports, and deal portal. Enterprise adds integration capabilities, advanced security, and unlimited capacity on top of the full feature set.

Enterprise-Only Features

1. Unlimited Everything

No capacity limits:

• Unlimited users (vs. 20 on Pro)
• Unlimited active deals (vs. 100 on Pro)
• Unlimited properties (vs. 200 on Pro)
• Unlimited document storage (vs. 10 GB on Pro)
• Unlimited WhatsApp messages (vs. 300/mo on Pro)
• Unlimited SMS messages (vs. 100/mo on Pro)
• Unlimited AI extractions (vs. 600/mo on Pro)

Pricing: Starting at AED 999/month (custom pricing based on volume)

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2. API Access & Webhooks

Full REST API:

• 135+ API endpoints
• OAuth 2.0 authentication
• Webhook subscriptions (21 event types)
• OpenAPI/Swagger documentation
• Rate limits: 10,000 requests/hour
• Developer support with code examples

Webhook Events: Deal lifecycle (5), Payment (4), Document (4), Party (3), Task (3), Compliance (2)

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3. Advanced Security

Single Sign-On (SSO):

• SAML 2.0 integration
• Supported providers: Okta, Azure AD, Google Workspace
• OAuth 2.0: Google + Microsoft
• Centralized user management
• 2FA available for all users

Advanced Audit Logging:

• 365-day retention (vs. 180 days on Pro)
• Export audit logs (JSON, CSV, Excel)
• Custom compliance reports

Security Compliance:

• Security questionnaires assistance
• Compliance documentation package

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4. Multi-Branch Management

Separate workspaces per branch:

• Branch-level permissions and data isolation
• Consolidated cross-branch reporting
• Inter-branch deal transfers
• Branch-specific workflows

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5. White-Label Options

Custom Branding:

• Your company logo throughout system
• Custom domain (clients.youragency.com)
• Branded emails (from your domain)
• Branded Deal Portal
• Remove TenancyDesk branding

Email Domain:

• emails@youragency.com (vs notifications@tenancydesk.com)
• Improves deliverability and brand trust
• DKIM/SPF configured for your domain

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6. Bulk Operations

Import/Export at scale:

• Bulk import deals, properties, contacts (1,000+ records)
• CSV/Excel bulk operations
• Automated data migration tools

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7. Priority Support

Support Channels:

• Priority Email: support@tenancydesk.com — Enterprise requests are handled ahead of the standard queue, 7 days/week during Dubai business hours (09:00–18:00 GST)
• Help Center: Full guide and article library
• Direct escalation: complex issues go straight to the product team

Reliability:

• Hosted on AWS with continuous monitoring (CloudWatch + Sentry)
• Priority handling for critical and P1 issues

Any specific response-time commitments are set out in your Enterprise Order Form.

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Enterprise Onboarding

Included with Enterprise — founder-led, hands-on onboarding tailored to your agency, delivered primarily over email with optional screen-share for setup, at a pace that fits your team:

• Setup & migration: help importing your existing deals, properties, and contacts
• SSO & branding: guidance configuring SSO/SAML and white-label branding
• Team enablement: written walkthroughs and guides for admins, managers, and agents
• Go-live support: a direct line to the product team through your first weeks

There is no rigid multi-week program — we work around your schedule.

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Pricing

Enterprise (starting at AED 999/month):

• Unlimited users, deals, properties, storage
• All Enterprise-only features included
• Annual contracts available (save 20%)

Custom Quote:

• For agencies with specific requirements
• Volume discounts available
• Multi-year contracts (additional savings)

Contact: enterprise@tenancydesk.com

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Getting Started

Request Enterprise demo:

1. Contact sales: enterprise@tenancydesk.com
2. Discovery call (30 min): Understand your needs
3. Custom proposal (within 2 days)
4. Contract negotiation
5. Founder-led onboarding begins

Typical timeline: Contract signed → onboarding begins right away, at your pace

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Enterprise plan powers the largest real estate agencies in the UAE. Scale confidently with unlimited capacity, enterprise security, and dedicated support.