Creating Your First Rental Deal

A deal in TenancyDesk is one tenancy: a property, a tenant, usually a landlord, and the lease terms. This guide follows a new deal from creation to registration.

1. The property and the people

Add the property under Properties, and the tenant and the landlord under Contacts. You can also add them from the deal form with Add New Property and Add New Contact; what you have already entered on the deal is kept as a draft meanwhile.

2. The deal form

Under Deals, New Deal opens the form. It asks for the property, the tenant, the lease dates, how the rent is paid, the annual rent and the security deposit; the landlord, the agent, commission and notes are optional. If the lease was already running before it came to TenancyDesk, tick This tenancy has already started: nothing is sent to the tenant or the owner until you confirm which past payments were received.

3. Documents

On the deal's Documents tab, upload the documents the deal needs — the contract, identity documents, the title deed. Each is reviewed by a person on your team; AI can read the fields of some document types, and you check them before they are applied.

4. Payments

On the Payments tab, Create Schedule builds the rent schedule from the deal's rent and dates. You then mark each payment as paid when it arrives.

5. Moving the deal forward

A deal moves through six steps: Enquiry, KYC, Documentation, Payment, Registration and Completed. Advance to the next step when its work is done; if something is missing, TenancyDesk tells you what.

6. Registration

A Dubai deal has an Ejari tab and an Abu Dhabi deal a Tawtheeq tab; other emirates have a Registration tab. They show what is missing before you register on the authority's own system — TenancyDesk does not submit for you — and you record the outcome there.