TenancyDesk can read the fields of a document so your team does not retype them — and nothing is written to a deal or a contact until a person applies it.
What it reads
- Emirates ID
- Passport
- UAE residence visa
- Tenancy contract
- Title deed
Other documents are stored and organised as usual; extraction does not apply to them.
How you use it
- Upload the document to the deal — or the client uploads it through their portal.
- On the document's row, press Extract with AI. Uploading alone does not start it.
- Review what was found. Correct anything that is wrong.
- Press Apply. Only the fields you apply are written to the deal or the contact.
A phone photo usually works; a glare-free scan works better.
When the reading is unsure
If the reading itself is unsure, no field is ticked for you: you tick the values you have checked. If nothing could be read, nothing is offered.
Why a person still confirms
A wrong ID number is not a typo — it is a rejected registration or a dispute you cannot evidence. Extraction removes the typing; it does not take the responsibility.
After the deal
Archiving a document takes it off the deal's list but keeps the file and its reading as part of the deal's record.
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